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Privacy Policy

1. Introduction

  • IconHatsun Badminton Centre ("HBC", "we", "us", or "our") is a non-profit badminton academy operated by HAP Sports Trust, established under the Corporate Social Responsibility (CSR) initiative of Hatsun Agro Product Limited (HAP). We are located at No. 1 Raja KSP Ganesan Salai, Keezha Thiruthangal, Thiruthangal – 626 130, Tamil Nadu, India.
  • IconThis Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website https://hapsports.in/ (the "Website") or use our mobile application (the "App") (collectively, the "Platform"). This Policy is published in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000, and the rules framed thereunder.
  • IconBy accessing or using the Platform, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use the Platform.

2. Definitions

  • Icon"Personal Data" means any data about an individual who is identifiable by or in relation to such data.
  • Icon"Data Principal" refers to the individual to whom the Personal Data relates. Where the individual is a child, this includes the parents or lawful guardian.
  • Icon"Data Fiduciary" refers to HAP Sports Trust / Hatsun Badminton Centre, which determines the purpose and means of processing Personal Data.
  • Icon"Child" means any individual who has not completed eighteen (18) years of age.
  • Icon"Processing" means any operation performed on Personal Data, including collection, storage, use, sharing, or deletion.

3. Information We Collect

3.1 Information You Provide Directly
When you register, enrol, or interact with our services, we may collect:

  • IconIdentity & contact information: Full name, date of birth, age, gender, email address, mobile number, residential address (door/flat number, street, area, district, state, pincode, country).
  • IconAcademic information: Education level, school board (State Board, CBSE, ICSE, NIOS, etc.).
  • IconParent / Guardian information: Father's name and mobile number, mother's name and mobile number.
  • IconPhotographs: Profile photographs uploaded during registration and any additional images captured during training sessions, events, or matches.
  • IconSporting profile: Years of badminton experience, programme enrolled (Beginner / Intermediate / Advanced / Elite), duration type, format preference (Singles / Doubles), tournament achievements, levels, categories, venues, years, and positions.
  • IconHealth information: Any physical or psychological medical conditions you voluntarily disclose to enable safe participation.
  • IconCommunication content: Messages, queries, or feedback sent to us via the Platform, email, or phone.

3.2 Information Collected Automatically (Mobile App & Website)

  • IconDevice information: Device model, operating system, OS version, unique device identifiers, mobile network information.
  • IconUsage data: Features accessed, screens viewed, session duration, crash reports, performance logs.
  • IconLog data: IP address, browser type, referring URL, pages visited, date and time of access.
  • IconPush notification tokens: To deliver session reminders, schedule changes, and academy announcements.
  • IconCookies and similar technologies: Used by the Website to remember preferences and analyse traffic.

3.3 Information from Third-Party Sign-In Services
If you choose to sign in using Google Sign-In (Google Workspace SSO) or another supported authentication provider, we receive your name, email address, profile picture, and a unique identifier from that provider, in accordance with the permissions you grant. We do not access your Google account contents (e.g., emails, files) unless explicitly authorised.

4. Children's Personal Data

A significant portion of our trainees are children (Under 10, Under 11, Under 13, Under 15, Under 17, and Under 19 categories). In accordance with Section 9 of the DPDP Act, 2023:

  • IconWe process a child's Personal Data only after obtaining verifiable consent from the parent or lawful guardian.
  • IconWe do not undertake tracking, behavioural monitoring, or targeted advertising directed at children.
  • IconWe do not process children's Personal Data in any manner likely to cause detriment to the well-being of the child.
  • IconParents and guardians may, at any time, review, modify, or request deletion of their child's data by writing to our Grievance Officer (Section 13).

5. Purposes of Processing

  • IconService delivery: Processing registrations, scheduling sessions, assigning coaches, tracking attendance and progress.
  • IconCommunication: Sending session reminders, fee notices, event invitations, policy updates, and responding to enquiries.
  • IconHealth & safety: Ensuring appropriate training intensity based on disclosed medical conditions; emergency contact in case of injury.
  • IconPerformance tracking: Maintaining player records, achievements, and tournament results for the Hall of Fame and internal analysis.
  • IconPromotional & media use: Featuring photographs and achievements on our Website, social media, and printed materials, subject to your consent.
  • IconLegal & regulatory: Complying with applicable laws, responding to lawful requests, and protecting our legal rights.
  • IconPlatform improvement: Analysing usage patterns to improve the Website and App, fix bugs, and enhance user experience.

6. Legal Basis for Processing

We process Personal Data on the basis of:

  • IconConsent: Freely given, specific, informed, and unambiguous consent obtained at the point of collection (e.g., the registration form, app permission prompts).
  • IconLegitimate uses: As permitted under Section 7 of the DPDP Act, including responding to medical emergencies, complying with court orders, and discharging legal obligations.
  • You may withdraw your consent at any time by contacting our Grievance Officer. Withdrawal will not affect the lawfulness of processing carried out before withdrawal.

7. Sharing and Disclosure

We do not sell or rent your Personal Data. We may share data with:

  • IconService providers: Cloud hosting (e.g., AWS), analytics, push notification services, and authentication providers (Google), bound by confidentiality and data protection obligations.
  • IconCoaches and academy staff: On a need-to-know basis to deliver training services.
  • IconTournament organisers and badminton federations: When you participate in events, limited to the data required for entry and ranking.
  • IconHAP / HAP Sports Trust affiliates: For administrative, accounting, and reporting purposes.
  • IconLegal and government authorities: When required by law, regulation, court order, or to protect rights, property, or safety.
  • IconSuccessor entities: In the event of a merger, restructuring, or transfer of operations of the Trust.

8. Data Retention

We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically:

  • IconActive trainee records are retained for the duration of enrolment and up to three (3) years after the last interaction.
  • IconTournament achievements and Hall of Fame data may be retained indefinitely for historical and promotional purposes, with consent.
  • IconFinancial and statutory records are retained for the period mandated by Indian tax and accounting laws.
  • Once the retention period ends, data is securely deleted or anonymised.

9. Data Security

  • IconWe implement reasonable technical and organisational safeguards including encryption of data in transit (HTTPS/TLS), access controls, secure cloud hosting, regular backups, and staff confidentiality obligations. However, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute security.

10. Your Rights as a Data Principal

Under the DPDP Act, 2023, you have the right to:

  • IconAccess a summary of Personal Data we hold about you and the processing activities.
  • IconCorrect, complete, or update inaccurate or outdated information.
  • IconErase Personal Data that is no longer required, subject to legal retention obligations.
  • IconWithdraw consent previously given for processing.
  • IconNominate another individual to exercise your rights in case of death or incapacity.
  • IconGrievance redressal through our Grievance Officer (Section 13).
  • To exercise any of these rights, please contact our Grievance Officer in writing. We will respond within the timelines prescribed under the DPDP Act.

11. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to:

  • IconRemember your preferences and login state.
  • IconAnalyse traffic and usage patterns (e.g., via Google Analytics).
  • IconImprove content delivery and security.
  • You may disable cookies through your browser settings; however, some features of the Website may not function properly.

12. Third-Party Links and Services

  • IconOur Platform may contain links to third-party websites (e.g., Hatsun Agro Product, Facebook, Instagram, YouTube). We are not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies independently.

13. Grievance Officer

In accordance with the DPDP Act, 2023 and the Information Technology Rules, 2011, we have appointed a Grievance Officer to address concerns related to your Personal Data:

  • IconGrievance Officer
    HAP Sports Trust
    No. 1 Raja KSP Ganesan Salai, Keezha Thiruthangal,
    Thiruthangal – 626 130, Tamil Nadu, India
    Email: hatsunbadminton@hap.in
    Phone: +91 73388 43333
    Hours: Monday to Saturday, 9:30 AM – 6:00 PM
  • IconWe will acknowledge receipt of your grievance within forty-eight (48) hours and resolve it within the timelines prescribed under applicable law.
  • IconIf you are not satisfied with our response, you may approach the Data Protection Board of India established under the DPDP Act, 2023.

14. Cross-Border Data Transfers

  • IconPersonal Data is primarily stored on servers located in India. Where data is transferred to or processed outside India (e.g., through cloud or analytics providers), such transfers will comply with the restrictions notified by the Central Government under the DPDP Act.

15. Changes to this Privacy Policy

  • IconWe may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The "Last Updated" date at the top will indicate the latest revision. Material changes will be communicated through the Platform or via email. Continued use of the Platform after changes are posted constitutes your acceptance.

16. Contact Us